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Billing & Payment

My Energy Online
Access your account 24/7. Manage your account, view daily usage, set alerts and reminders and much more.
Credit Card Payments
We accept Visa, MasterCard, Discover and American Express. You can pay with your credit card online or by phone.
Have your bill automatically deducted from your checking/savings account or credit card each month.
Levelized Billing
Each monthly bill is the rolling average of your electric usuage for the most recent 12 months.
Advance Pay
A prepay account allows members to pay in advance of using electricity. Advance Pay members pay no disconnect or reconnect fees. With the prepay account, new members are allowed to begin service without paying a deposit.
Using Our Mobile Apps
Available for Apple and Android devices. Look for Palmetto Electric in the App Store or Android Market
Net Metering
Palmetto Electric allows members to connect renewable energy systems (i.e. – solar photovoltaic, wind-powered, biomass-fueled, or micro-hydro generating system) located and used at the member's primary legal residence or business where a part or all of the electrical requirements of the member can be supplied from the member's generating system.
Understanding Your Bill
Use this interactive page tfor more information about your bill.
  • Your Bill
    Use this interactive page for more information about your bill.
  • Power Cost Factor
    A power cost adjustment factor appears on the bills and will allow Palmetto Electric to track fluctuating wholesale power costs
  • Rate Card
    Palmetto Electric's rate schedule reflects charges per kwh.
  • Calculate Your Bill
    View formula used to calculate your monthly electric bill.
    More Billing & Payment Options

    Payment Locations or by Mail
    Pay your Palmetto Electric bill at any of our four offices or pay by mail.
    Capital Credits
    Capital Credits are any revenues left over after expenses and are returned to you, our member-owners.
    Billing Frequently Asked Quenstions
    Get answers to the most commonly asked questions.
    Operation Roundup
    A community service effort made possible by paticipating member contributions to Operation Round Up which disburses funds to individuals and organizations for food, shelter, clothing, health needs and education.
    Using Our Mobile Apps
    Learn more about our Mobile Apps and our Mobile Web App for smart phones and smart devices.